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Due to the geographical spread of the contract, we are specifically seeking candidates living in the Lincolnshire area, offering excellent travel access across the sites.

Drive Commercial Success. Deliver Operational Excellence.

We’re seeking an experienced and well-rounded Facilities Management professional with a sharp commercial focus and a proven track record of delivering Soft FM services including cleaning, security and catering across multiple sites.

This is a senior, hands-on operational role suited to someone who thrives in a fast-paced, blue-collar environment and enjoys building strong client relationships while driving performance, compliance and commercial outcomes.

This is an exciting opportunity to join a progressive FM provider where operational excellence, client partnership, and service innovation go hand in hand.

Your Role

As Contract Manager, you will be the single point of accountability for the overall performance of the contract, with a clear focus on operational excellence, financial control and client satisfaction.

End-to-end operational delivery across all three sites
Spend the majority of your time embedded on site, supporting teams and clients
Lead, develop and inspire multi-disciplinary teams across security, cleaning and catering
Act as the key contact for clients, hosting monthly review meetings, producing reports and managing service performance against KPIs and SLAs
Take full ownership of financial performance, including P&L management, cost control and forecasting
Ensure 100% statutory and contractual compliance, championing health, safety and governance at all times
Drive continuous improvement, innovation and service development across all service lines
Maintain a visible leadership presence, coaching and developing site managers and supervisors to strengthen succession and capability
Maintaining consistently high service standards across security, cleaning and catering.

About You

At least 3 years’ experience managing multiple sites within Facilities Management (Soft Services)
Proven operational expertise across security, cleaning and catering
A strong, evidenced background in client relationship management
Demonstrable experience managing P&L, budgets and financial reporting
The ability to lead and develop teams within a blue-collar operational environment
A proactive, solutions-focused leadership style with excellent stakeholder skills
Flexibility to travel and work autonomously across multiple locations

Qualifications & Requirements

SIA Non-Frontline Licence (held previously or currently, with ability to re-qualify)
IOSH qualification desirable
Full UK driving licence and access to a vehicle
Ability to work flexibly and remotely when required

#14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!