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At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

We’re looking for a Receptionist to join our team at our Birmingham location.

Key Responsibilities of the Receptionist:

Be the friendly face that greets every guest, creating a positive and exciting first impression.
Handle guest questions, concerns, or complaints with professionalism and urgency.
Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

If you have experience in the below too that would be advantageous:

Previous experience within a hospitality or entertainment setting.
1 year experience in front desk/ reception role preffered
Experience in a fast paced environment

What we can offer you:

Great team discount of 50% off food & drink at any time for you and up to 3 friends.
Complimentary off-peak racing for you and up to 3 friends.
Paid volunteer days.
Access to GP 24/7.
Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £1000.
Enhanced maternity & paternity pay.
Paid bereavement leave.
Team discount platform, including gym memberships and retail discounts.
Financial wellbeing platform.
Holiday entitlement of 28 days including bank holidays.
Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch guest experiences then the race is on, you in?