Job Description
Additional Information
We're looking for a friendly and professional Host/Receptionist to be the first point of contact for our guests. Your warm welcome, efficient seating, and reservation management will ensure an exceptional dining experience.
Responsibilities:
- Greet and welcome guests warmly.
- Restaurant reservations and enquiries management and seating.
- Answer phone calls and provide accurate information.
- Keep the reception area clean and organised.
- Coordinate with the team to ensure a smooth operation.
- Address guest inquiries and concerns promptly.
- Experience as a host/receptionist, preferably in fine dining.
- Excellent communication and people skills.
- Familiarity with reservation systems (e.g., SevenRooms).
- Strong organizational skills and attention to detail.
- Professional appearance and demeanour.
- Ability to work evenings, weekends, and holidays.
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
THE BENEFITS
- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!