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Tray Set Supervisor

Tray Set Supervisor

locationHounslow, UK
PublishedPublished: 26/05/2026
Legal
Full Time
Job Description

  • Strategically and effectively supervising the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback.
  • You will be responsible for the full day-to-day operation of specific areas in the tray set-up department and liaising with other departments to achieve daily targets (E.g. Kitchen, Pastry, Assembly, Stores, Planning etc.)
  • Adapting to the tight schedule, fast pace and constant changing requirements but continuing to deliver results as per customer specifications and schedules.
  • Being a role model and leading a team to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with correct menu specifications as displayed on all workstations.
  • Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements. Ensuring compliant to unannounced audits
  • Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated.
  • Providing reports on productivity and other performance indicators to management
  • Building and maintaining excellent working relationships with all section supervisors, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution.
  • Driving success by proactively managing team performance, providing development and succession planning opportunities.
  • Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership.
  • Accountable for the training of the staff for the shift and for records of re-trainings.
  • Report to department managers on any staff that do not comply with the department standard operation procedures.
  • Forward, strategic thinking leader always looking to exceed targets and expectations of the department whilst maintaining the collectiveness of the team and culture of DO & CO (Ensure OTIF performance is maintained)
  • Maintaining good working relationships with all DO & CO family members.
  • Managing Labour with allocated budget as well as precise and accurate reporting to Department Managers
  • Take responsibility for all your actions, support your team, and celebrate successes as a family.


Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.



Qualifications

  • Confidence in leading a team, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality.
  • Passion for high-end cuisine, love for food and motivation to deliver exceptional service.
  • The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programs and strategies to gain optimal results.
  • Meticulous attention to detail and data driven with the ability to influence and educate.
  • Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.
  • Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our company.
  • Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach.
  • Previous experience in a similar role or experience within a fresh food industry related sector


Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Competitive salary
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon



Required skills

  • Leadership