Production Manager

We are seeking an experienced and highly organised Production Manager to oversee daily food production operations within a fast-paced airline catering / outside events environment. The successful candidate will ensure that all desserts / pastries are produced efficiently, safely, and to the highest quality standards while meeting strict client requirements.

The Production Manager will lead production teams, coordinate with multiple departments, and maintain compliance with food safety, health & safety.

• Manage and supervise daily food production operations for airline and events catering services.
• Ensure all production schedules are completed accurately and on time to meet client requirements.
• Coordinate staffing levels and labour planning to support operational demands.
• Monitor food quality, presentation, and portion control standards.
• Ensure compliance with HACCP, food hygiene, health & safety, and company procedures.
• Work closely with procurement, logistics, dispatch, and warehouse teams to ensure smooth operational flow.
• Monitor stock usage, minimise waste, and support cost-control initiatives.
• Lead, motivate, and develop production staff through training and performance management.
• Conduct regular operational checks and resolve production issues promptly.
• Maintain accurate production records, reports, and KPI tracking.
• Support continuous improvement initiatives to enhance productivity and service standards.

Welcome to Lasting Impressions and our wonderful world of desserts. We have always felt that the dessert is the last expression of a meal. The last chance to leave an impression on a guest. Hence our name.

Every dessert should be special. That's our mantra and we go to extraordinary lengths to make sure that each one of ours lives up to expectations.

For that reason all of our desserts are hand made by chefs. We use premium quality ingredients and the whole world of restaurants, patisseries and artisan bakers are our inspiration. We don't have a catalogue as we don't believe in them.

Every dessert we make is unique and we'd rather start with your needs and design and create something special just for you and your customers to enjoy.

• Previous experience in a Production Manager or similar operational leadership role within catering, food manufacturing, hospitality, or airline catering.
• Strong understanding of large-scale food production and time-critical operations.
• Knowledge of HACCP, food safety, and health & safety regulations.
• Excellent leadership, communication, and organisational skills.
• Ability to work under pressure in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience managing large teams and coordinating multiple operational priorities.
• Proficient in Microsoft Office and production reporting systems.

Qualifications

• Food Safety Level 3 (preferred).
• Relevant operational or hospitality qualification (desirable).
• Right to work in the UK.
• Flexibility to work shifts, weekends, and public holidays where required.

Personal Attributes

• Detail-oriented and quality-focused.
• Reliable, proactive, and adaptable.
• Strong team player with a hands-on management style.
• Ability to maintain high standards in a demanding operational environment.

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive salary
• On-site role
• Monday to Friday: 06:45AM – 16:00
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market