People Operations Administrator - Fixed term contract to March 2027
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a People Operations Administrator there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Being a People Operations Administrator is about so much more than bringing our coffee to the world. It’s your chance to stir up real success.
As a People Operations Administrator, you’ll support a fast-paced People Shared Services function, delivering excellent customer service to our colleagues while maintaining high-quality HR data and compliance.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you’ll do
Being a People Operations Administrator is about so much more than keeping systems running. It’s your chance to stir up real success - which means you’ll be:
• Managing international assignees, from relocation support to immigration and visa case handling
• Acting as a second-line (Tier-2) support for People queries, resolving or escalating with ownership
• Ensuring timely, accurate People administration – including contracts, letters, and audits
• Collaborating with our third-party managed service team to maintain excellent service
• Supporting continuous improvement projects and system/data accuracy initiatives
Who you are
It’s your unique ingredients we’re interested in:
• An expert with experience in People Operations or HR administration in a busy environment
• A detail-focused decision-maker with strong organisation and prioritisation skills
• A natural communicator who thrives on supporting others and solving problems
• A team player who enjoys working collaboratively but can also take initiative
• Proficient in Microsoft 365, and ideally experienced with tools like Ceridian/Dayforce or SharePoint
It’s your unique ingredients we’re interested in:
Location – St Albans - Hybrid
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a People Operations Administrator there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Being a People Operations Administrator is about so much more than bringing our coffee to the world. It’s your chance to stir up real success.
As a People Operations Administrator, you’ll support a fast-paced People Shared Services function, delivering excellent customer service to our colleagues while maintaining high-quality HR data and compliance.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you’ll do
Being a People Operations Administrator is about so much more than keeping systems running. It’s your chance to stir up real success - which means you’ll be:
• Managing international assignees, from relocation support to immigration and visa case handling
• Acting as a second-line (Tier-2) support for People queries, resolving or escalating with ownership
• Ensuring timely, accurate People administration – including contracts, letters, and audits
• Collaborating with our third-party managed service team to maintain excellent service
• Supporting continuous improvement projects and system/data accuracy initiatives
Who you are
It’s your unique ingredients we’re interested in:
• An expert with experience in People Operations or HR administration in a busy environment
• A detail-focused decision-maker with strong organisation and prioritisation skills
• A natural communicator who thrives on supporting others and solving problems
• A team player who enjoys working collaboratively but can also take initiative
• Proficient in Microsoft 365, and ideally experienced with tools like Ceridian/Dayforce or SharePoint
It’s your unique ingredients we’re interested in:
Location – St Albans - Hybrid