EMENA Supply Planner - Consumables & Food (12 month Maternity Cover)
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
As EMENA Supply Planner – Consumables & Food, you'll play a pivotal role in ensuring Costa's consumable and food products are available across the region when and where they're needed. Working closely with suppliers, procurement teams, logistics partners and cross-functional stakeholders, you'll translate demand forecasts into effective short- and long-term supply plans that balance availability, inventory, waste and working capital targets. You'll help drive supply chain resilience, manage supplier performance, identify and mitigate risks, and support continuous improvement in planning processes and systems to deliver outstanding service and operational excellence across the EMENA region.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as an EMENA Supply Planner – Consumable & Food, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
Being an EMENA Supply Planner – Consumable & Food is about so much more than bringing our tasty treats to the world. It’s your chance to stir up real success - which means you’ll be:
• Lead supply planning for consumables and food across the EMENA region, translating demand forecasts into robust short-, medium- and long-term supply plans that deliver excellent availability whilst optimising inventory and reducing waste.
• Manage supplier and stakeholder relationships, working closely with procurement teams, suppliers and logistics partners to balance capacity, lead times, stock levels and service performance.
• Drive S&OP and planning excellence, providing accurate planning data, supporting supply reviews and helping to embed best-in-class planning processes and systems across the region.
• Identify and mitigate supply chain risks, responding to demand fluctuations, supply constraints and obsolescence risks to ensure business continuity and minimise write-offs.
• Support continuous improvement and product lifecycle activities, including new product launches, supplier transitions, product delistings and initiatives that improve supply chain efficiency and performance.
Who you are:
It’s your unique ingredients we’re interested in:
• Proven experience in supply chain planning, operations or a similar environment, with a strong understanding of inventory management, forecasting and supply planning principles.
• Strong analytical skills with the ability to interpret complex data, identify risks and opportunities, and make informed decisions in a fast-paced environment.
• Excellent stakeholder management and communication skills, with the confidence to build effective relationships across suppliers, procurement teams and cross-functional business partners.
• A proactive, customer-focused mindset with the ability to prioritise competing demands, solve problems and deliver results under pressure while maintaining attention to detail.
• Strong Excel and systems skills, alongside a continuous improvement mindset and a passion for driving operational excellence across the supply chain.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.
As EMENA Supply Planner – Consumables & Food, you'll play a pivotal role in ensuring Costa's consumable and food products are available across the region when and where they're needed. Working closely with suppliers, procurement teams, logistics partners and cross-functional stakeholders, you'll translate demand forecasts into effective short- and long-term supply plans that balance availability, inventory, waste and working capital targets. You'll help drive supply chain resilience, manage supplier performance, identify and mitigate risks, and support continuous improvement in planning processes and systems to deliver outstanding service and operational excellence across the EMENA region.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as an EMENA Supply Planner – Consumable & Food, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
Being an EMENA Supply Planner – Consumable & Food is about so much more than bringing our tasty treats to the world. It’s your chance to stir up real success - which means you’ll be:
• Lead supply planning for consumables and food across the EMENA region, translating demand forecasts into robust short-, medium- and long-term supply plans that deliver excellent availability whilst optimising inventory and reducing waste.
• Manage supplier and stakeholder relationships, working closely with procurement teams, suppliers and logistics partners to balance capacity, lead times, stock levels and service performance.
• Drive S&OP and planning excellence, providing accurate planning data, supporting supply reviews and helping to embed best-in-class planning processes and systems across the region.
• Identify and mitigate supply chain risks, responding to demand fluctuations, supply constraints and obsolescence risks to ensure business continuity and minimise write-offs.
• Support continuous improvement and product lifecycle activities, including new product launches, supplier transitions, product delistings and initiatives that improve supply chain efficiency and performance.
Who you are:
It’s your unique ingredients we’re interested in:
• Proven experience in supply chain planning, operations or a similar environment, with a strong understanding of inventory management, forecasting and supply planning principles.
• Strong analytical skills with the ability to interpret complex data, identify risks and opportunities, and make informed decisions in a fast-paced environment.
• Excellent stakeholder management and communication skills, with the confidence to build effective relationships across suppliers, procurement teams and cross-functional business partners.
• A proactive, customer-focused mindset with the ability to prioritise competing demands, solve problems and deliver results under pressure while maintaining attention to detail.
• Strong Excel and systems skills, alongside a continuous improvement mindset and a passion for driving operational excellence across the supply chain.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.