Conference & Events Office Assistant

£13.45PH + excellent benefits including healthcare, wellbeing support, life assurance, meals on duty, and more.

40 hours per week

We’re looking for...

We’re looking for a confident, commercially minded and customer-focused Conference Sales Executive to join our Sales team at Yarnfield Park.

This is a great opportunity for someone who loves building relationships and turning enquiries into business. You’ll be responsible for securing new conference, meeting, training and accommodation business, managing clients through the sales journey and working closely with our wider venue teams to make sure every event is a success.

Working as part of the Sales team, you’ll play a key role in growing conference, training, meeting and accommodation business at Yarnfield Park.

• Handle incoming enquiries from a variety of market sectors.
• Develop and manage client accounts, building strong and lasting relationships.
• Work closely with colleagues across the Sales team to develop and grow major accounts.
• Achieve personal sales targets and agreed KPIs.
• Proactively generate conference, meeting and accommodation enquiries.
• Manage the sales process from the initial enquiry through to signed contract.
• Follow up enquiries proactively to maximise conversion and secure new business.
• Conduct new business site tours at Yarnfield Park, showcasing the venue and its facilities.
• Liaise with operational departments to ensure events are successfully delivered.
• Support the delivery of familiarisation trips for clients and prospective customers.
• Attend operational meetings where required and contribute to the smooth delivery of events.
• Maintain accurate and timely sales information and follow all relevant sales processes.
• Adhere to all health & safety, quality procedures and venue standards.

We’re looking for someone who is commercially driven, confident speaking with customers and genuinely enjoys the buzz of winning new business.

You’ll ideally have:

• Previous experience working in a conference, hotel or venue sales environment.
• Experience in a related or aligned sales industry will also be considered.
• A demonstrable track record of achieving sales results, ideally within the conference, meetings, events or hospitality sector.
• Strong customer service skills and an understanding of the importance of building lasting client relationships.
• Excellent communication skills, with the confidence to speak with customers and stakeholders at all levels.
• A proactive approach to sales and the ability to identify and develop new business opportunities.
• Strong organisation skills and the ability to manage multiple enquiries and priorities.
• The ability to work collaboratively as part of a wider team.
• A positive, enthusiastic and diligent approach to your work.
• The ability to remain calm under pressure and adapt to a changing environment.
• A reliable and dependable approach, with a genuine commitment to delivering for both clients and the wider team.

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included
• Vodafone discounts
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts – up to 55% off cinema tickets
• Travel discounts with holiday companies such as TUI and Expedia
• Shopping discounts – save up to 15% at high street and online stores through Shopping Cards

Yarnfield Park is a specialist training and conference venue in Staffordshire, welcoming guests for conferences, meetings, training programmes, events and residential stays.

As part of The Venues Collection, you’ll join a group of five dedicated meetings and conference venues across the UK, each with its own individual character and a team of people who are passionate about delivering memorable experiences.

As a Conference Sales Executive, you’ll be at the front end of that experience – helping clients find the right solution for their event, showcasing what Yarnfield Park has to offer and working with colleagues across the venue to turn enquiries into successful events.

You’ll have the opportunity to develop your sales career within a growing hospitality business, while working alongside an experienced and supportive team.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences – and shape the future of hospitality.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!