Senior Global Business Development Manager

Senior Global Business Development Manager - Travel
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Drive Costa Coffee’s global Travel Retail growth by targeting new opportunities in North America and Asia. Strengthen partner relationships and support teams worldwide to deliver a consistent, commercially smart expansion aligned with Costa’s long term ambitions.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Senior Global Business Development Manager - Travel, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Senior Business Development Manager - Travel is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
• Drive new business growth by identifying and securing new travel retail opportunities globally, with a particular focus on North America and Asia (excluding China)
• Support Global and Regional teams in maintaining and strengthening relationships with key global partners
• Support global tender processes for new Travel Retail opportunities, providing clear commercial forecasts that optimise Costa’s footprint in key travel environments
• Support delivery of the in year global P&L for the Travel Retail channel
• Contribute to achieving annual and long-range targets for store openings, retention, sales, and operating income
• Support negotiations and finalisation of partner agreements, including internal alignment on commercial terms and interpretation of legal agreements with Legal

Who you are
It’s your unique ingredients we’re interested in:
• Experience of strategic planning, financial management, and operational best practices
• Deep Travel Retail knowledge across airports, rail and other transit environments
• Experience of multi-platform B2B models
• End to end tendering: RFP/RFI interpretation, space modelling, passenger and dwell time analytics, competitor mapping, concept narrative, financial modelling, bid writing and pitch leadership

Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life, however this role will also involve extensive travel, on average 1 week every 6/8 weeks.

For any reasonable adjustments and general queries, please get in touch with  costa.recruitment@costacoffee.com