Host / Hostess

$17.85 per hour
Employee Meal Plan
Employee Assistance Program
Free Employee Parking

SSP Canada operates several restaurants throughout Kelowna International Airport, including: White Spot, Tim Hortons, Subway, and retail stores.

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

Here are some things you can expect as a Host/Hostess:

Greet all guests in a courteous and professional manner and escort them to their table
Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
Assist guests with children and special needs, as required
Present menus, answer questions and offer suggestions regarding food and service
Inform servers and management of special needs and/or potential problems with guests
Clear and reset counters or tables at conclusion of each course
Ensure complete guest satisfaction
Thank guests for their patronage upon exiting the restaurant
Making our guests feel at home from the moment they walk in
Having warm, friendly smiles

Skills and Requirements:

Minimum 6 months of experience working in retail or food service environment
High school diploma preferred
Verbal and written communication
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Food handlers permit as required by law

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.