Banking and Payments Team Leader

Banking and Payments Team Leader

About the Role

We are looking for a Banking and Payments Team Leader to oversee the smooth running of our day-to-day banking and payment activities across the business.

This is a key role within our Finance team, where you will lead a high-performing team responsible for direct debits, payment runs, refunds, and bank reconciliations. You'll also work closely with the Banking & Payments Team Manager to support system processes, compliance, and continuous improvement across multiple banking platforms.

What You'll Be Doing

Payments & Banking Operations

Support the management of payment processes including direct debits, credit card receipts, refunds and online payments
Oversee weekly BACS payment runs, ensuring accuracy, authorisation and duplicate checks
Manage urgent and manual payment requests, ensuring timely processing
Ensure all transactions are accurately recorded within the general ledger
Reconcile bank accounts on a daily and monthly basis
Review, process and manage direct debit mandates and collections

Systems & Process Management

Support and maintain key banking systems including Bankline, Worldpay, Bottomline, BACS and Equals
Assist with the management of SUN profiles, HSMs and BACS submissions
Support the setup of new home bank accounts and petty cash cards
Ensure adherence to banking standards, controls and best practice
Share system updates and process improvements with the wider team

Team Leadership & Development

Lead and supervise a high-performing Banking & Payments team
Organise workloads to ensure deadlines and quality standards are met
Support recruitment, onboarding and development of team members
Coach and mentor colleagues to build capability and confidence
Identify performance issues and escalate where appropriate
Foster a positive, collaborative and high-performing team environment

Audit & Stakeholder Support

Assist with audit queries relating to banking processes and transactions
Act as a key contact for internal teams, homes and suppliers on payment queries
Build strong working relationships across the business to support smooth operations

About You

Essential

Experience in banking and payments operations
Experience working within a finance team or relevant finance qualification
Strong organisational skills with the ability to manage multiple priorities
Excellent communication skills with the ability to engage stakeholders at all levels
Strong problem-solving skills with an analytical mindset
Proficient in Microsoft Office, particularly Excel
Ability to work to deadlines and maintain high levels of accuracy
Experience supporting or leading a team

Desirable

Experience working with banking systems such as BACS, Bottomline, Bankline or similar
Experience in a multi-site or complex organisation

Why Join Barchester?

At Barchester, we're committed to delivering the highest standards of care and that starts with having strong, reliable support functions behind the scenes.

You'll be joining a supportive and collaborative finance team where your contribution truly matters. This is a great opportunity to step into a leadership role, drive improvements, and develop your career within a growing organisation.